Before you make an appointment…

Have you tried Self Care?

We have a variety of helpful Self Care information and links which could help you to treat your illness without the need for an appointment:

About our Appointments

To book an appointment you can use our Online Services or telephone and speak with our receptionists.
We offer routine telephone triage appointments with each GP, which are bookable up to 4 weeks in advance on a first-come-first-serve basis. Each appointment allocation is set to 5 minute intervals. If patients wish to book an appointment in advance, they can do so by specifying availability.

Emergency or Urgent appointments are available every day with each GP. Please phone us as early as possible (our telephone lines open at 8:00 am everyday) as the availability is very limited.

Please do NOT call before 11.00 am if you want to find out about your test results.

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS 111 and select option 3.

Each appointment allocation is set to 10 minute intervals. From time to time, due to the nature of healthcare, these appointments may slightly overrun. We appreciate your patience during such times.

We now also offer online booking and cancellation of appointments. Please use the following link (if you are registered) to access these services:

Book an Appointment

Flexible Appointments

We offer flexible appointments, with our online services allowing advanced booking and on the day appointments alongside a range of alternative appointments to suit your busy lifestyle.

 Telephone Consultations

Telephone consultations are an effective way to get advice from a Doctor or Nurse when you’re too busy to come into the surgery. Using our flexible appointment system you can book to have a telephone consultation for your convenience with a Doctor or Nurse. To book a telephone consultation please use our Online Services.  

Making the most of your Appointment

Find out how to make the most of your GP appointment with this video from Dr Sarah Jarvis.